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We
will be a widely recognized and highly
visible provider of alternative dispute
resolution services.
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We
will be customer driven, with uniformly
high standards of performance for core,
national, local and entrepreneurial
programs in the marketplace.
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We
will have a significant percentage of
large and small business firms as
certified members of the LocalTrader
system, who proudly display their
commitment to our mission and values.
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We
will offer a fully integrated, accessible,
national information and services delivery
system, utilizing leading-edge technology
and committed people to respond fully and
quickly to all inquiries and resolve all
complaints.
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In
promoting high ethical standards of
business practice, the LocalTrader program
serves as a vehicle through which the
business community manifests its concern
for sound consumer
relationships.
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Compliance
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